Warranty & Service Support for Your Gaggia Machine
At DrDazz Coffee, we exclusively partner with Segafredo Zanetti Australia for servicing all Gaggia machines. With six dedicated service centers across Australia and over 20 years of experience, Segafredo Zanetti provides reliable, professional maintenance for your coffee machine investment.
Why We Trust Segafredo Zanetti
- Certified technicians specializing in Gaggia repairs
- Genuine parts and approved cleaning solutions
- Comprehensive service documentation
- Nationwide support network
Warranty Coverage
- 2-year manufacturer's warranty for domestic use
- 12-month parts warranty on repairs
- 3-month labour warranty on servicing
Authorized Service Network
Gaggia machines are serviced through dedicated service centers in:
- Sydney: Alexandria
- Melbourne: Coburg
- Brisbane: Bowen Hills
- Perth: North Perth
- Adelaide: Dudley Park
- Newcastle: Bennetts Green (commercial only)
Professional Service Package
Regular servicing includes:
- Grinder and brewing unit cleaning
- Boiler descaling
- Coffee pouring calibration
- Complete internal inspection
Service Recommendations
- Service every 6 months or after 8kg of coffee use (approximately 1000 cups)
- Service cost: $160 or complimentary with 8kg for DrDazz coffee purchase
- Emergency support available: 1300 660 976
Note: Additional charges may apply for required spare parts. To maintain your warranty, always use authorized service centers and approved descaling solutions.
For service bookings or warranty claims, contact your nearest service centre or call the national service hotline.